Returns & Exchanges

Returns FAQ

• Holiday returns
• What is your return window?
• Does it cost to return items?
• Item says it cant be returned in the portal. What do I do?
• What is a Returns Bar?
• I got a QR code now what?

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Exchanges FAQ

• How do I exchange or return a gift?
• Can I exchange for a different product?
• How do I make a return or exchange?

Try On Guarantee

• What is your Try On Guarantee?
• How do I claim the Try-On Guarantee?
• Can I use the Try On Guarantee for more than 1 pair?
• What items are eligble?