You should receive an order confirmation email within a few minutes of placing your order, and a shipping confirmation email within 24 hours. The exceptions are orders placed during a weekend, which may not ship until the following Monday.
If you don't receive either email within those timeframes:
- Start by checking your spam folder.
- If you use multiple email addresses, make sure you're checking the right inbox.
- Still nothing? Use the Contact Us link to let us know and we'll look into it for you.