Once you've set up your return on our site you can take it to a Returns Bar near you, drop it off via the prepaid shipping label, or bring it to one of our stores.
If you are returning to a Happy Returns location or one of our stores, your refund or exchange will be processed immediately and you will receive confirmation emails. Please allow 2-3 business days for a refund to appear on your statement.
If you are returning via a prepaid shipping label, your refund or exchange will be processed once we receive the package and you will receive confirmation emails when it is complete.
A refund requested through our Try On Guarantee should only take 2-3 days total since it doesn't require a return.